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✦ AI Products · LLM Services

AI That Talks,
Chats & Thinks

Generative Innovation & Intelligence

From voice bots that handle calls to WhatsApp agents that close deals — Genovance deploys production-grade AI across your business. Plus end-to-end LLM services: RAG, distillation, quantization & grounding.

Real-time voice orchestration Enterprise-ready security Fast deployment cycles
60%
Efficiency Gain
150+
Deployments
Since 2023
AI-Native Company
🎙️
AI Voice Bot
Active Call · 00:47
98.2% ↑ CSAT
💬
WhatsApp AI
3 Channels Active
Hi! How can I help you today?
What's my order status?
Your order #4821 ships tomorrow ✓
🧠
LLM Services
RAG · Distillation · Quant
RAGDistillationQuantizationGrounding
Mic Active
Ready to connect

Three Pillars of AI Excellence

Enterprise-grade AI products designed for real-world deployment — voice, messaging, and custom intelligence.

🎙️ AI Voice Bot

Human-Quality
Voice Automation

Deploy AI voice agents that answer calls 24/7, qualify leads, handle support, conduct surveys, and manage appointments — indistinguishable from a live agent.

Real-time STT/TTS with <200ms latency and natural interruption handling
Multi-language support across 40+ languages and regional dialects
CRM + telephony integration: Salesforce, HubSpot, Twilio, Asterisk
Sales, support, collections, HR helpdesk — any use case
AI Voice Agent — Live Call Active
<200ms
Latency
40+
Languages
24/7
Uptime
💬 AI Chat Bot

Omnichannel Chat
Automation

AI-powered chatbots on WhatsApp, Instagram, Telegram, Slack, and your website — managing sales, marketing, support, and lead generation on autopilot.

WhatsApp Business API, Instagram DMs, Telegram Bot & Web Chat
Context-aware conversations with memory across sessions
Automated lead qualification, follow-ups, and catalog sharing
Seamless human handoff when AI can't resolve the query
🤖
Genovance Bot
● Online — Responding
Hello! I can help with orders, pricing, or support. What do you need?
What's your return policy?
We offer a 30-day no-questions-asked return. Shall I initiate one for you? 📦
🟢 WhatsApp
📸 Instagram
✈️ Telegram
💻 Web Chat
🧠 LLM Services

End-to-End LLM
Engineering Services

From data pipelines to production inference — we build custom large language model stacks tailored to your business domain, data, and performance needs.

RAG (Retrieval-Augmented Generation) — Ground your AI in proprietary documents, databases, and real-time data sources
Distillation — Compress large frontier models into lean, domain-specific models that run faster and cost less
Quantization — INT4/INT8 precision reduction for edge deployment without sacrificing accuracy
Grounding & Fine-tuning — Align LLM behavior to your brand tone, compliance rules, and domain vocabulary
Consult LLM Experts →
🔍
RAG Pipelines
Vector embeddings, semantic retrieval, hybrid search, and re-ranking for accurate, grounded responses.
🏗️
Distillation
Teacher-student training to shrink GPT-4 class models into efficient 7B–13B domain experts.
Quantization
GGUF, GPTQ, AWQ quantization for on-prem, mobile, or edge inference with minimal quality loss.
🎯
Grounding
Fact-check layers, tool use, function calling, and real-time API grounding to eliminate hallucinations.
🔧
Fine-tuning
LoRA/QLoRA fine-tuning on your domain data — legal, medical, finance, e-commerce and more.
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MLOps & Infra
Model serving, observability, A/B testing, and CI/CD pipelines for production LLM systems.

AI That Works Across Every Industry

Our voice and chat products adapt to any vertical — handling support, sales, and operations at scale.

🏦
Banking & FinTech
Automated loan eligibility checks, account queries, fraud alerts via voice bot. Chat AI for KYC onboarding and investment advisory.
🛍️
E-Commerce & Retail
WhatsApp catalog sharing, order tracking, abandoned cart recovery, and product recommendations. Full purchase journey on chat.
🏥
Healthcare
Voice bots for appointment booking, prescription reminders, symptom triage. Chat agents for patient follow-ups and insurance pre-authorization.
🏠
Real Estate
AI voice agents that call leads, schedule site visits, and qualify buyers 24/7. WhatsApp bots that share property details and answer queries instantly.
📚
EdTech
AI tutors on WhatsApp for doubt resolution, course recommendation, and exam prep. Voice bots for enrollment and admission queries.
🏭
Manufacturing & Logistics
LLM-powered knowledge bases for maintenance manuals, supply chain analytics, and vendor communication automation.

From Zero to Deployed in Weeks

A streamlined process that takes you from first conversation to live production without the usual AI project pain.

01

Discovery & Call Flow Design

We map your call flows, define intents, and design conversation scripts aligned with your brand and compliance requirements.

02

Voice Persona & Integration Setup

Configure a custom AI voice persona, connect to your telephony system (Twilio, Exotel, Asterisk), and integrate with your CRM and ticketing tools.

03

Training & QA Testing

Simulate thousands of call scenarios. Fine-tune intent recognition, handle edge cases, and validate performance across accents and noise conditions.

04

Go Live & Optimize

Deploy to production with live dashboards, call analytics, and continuous improvement loops based on real conversation data.

Live Call Transcript
CallerHi, I want to check my loan application status.
AISure! Could you please share your application ID or registered mobile number?
CallerIt's 9876543210.
AIFound it. Your application is under review — expected decision by Thursday. Want an SMS update?
01

Channel & Use Case Scoping

We identify the right channels (WhatsApp, Instagram, Telegram) and define the bot's scope — support, sales, marketing, or hybrid.

02

Conversation Design & Knowledge Base

Build the bot's knowledge base from your documents, FAQs, product catalogs, and policies. Design conversation flows with fallback handling.

03

Backend Integration & Testing

Connect to your CRM, ERP, order management, and payment systems. Test with real user scenarios across message types and edge cases.

04

Launch & Analytics

Go live with a full analytics dashboard — conversation volumes, resolution rates, CSAT, and handoff metrics. Iterate weekly.

9:41●●●
🤖
Support Bot
Hi! 👋 How can I help you today?
I want to return my order
No problem! Please share your order ID and I'll initiate the return right away ✅
ORDER-8821
Done! Return request raised. Pickup scheduled for tomorrow 10 AM 📦
01

Requirements & Model Selection

Understand your use case, latency targets, data privacy needs, and choose the right base model — open-source or proprietary.

02

Data Engineering & RAG Setup

Ingest your documents into vector stores, build retrieval pipelines, and ground the model in your proprietary knowledge.

03

Fine-tune, Distill & Quantize

Train domain-specific adapters, compress models for efficient inference, and benchmark against your accuracy and speed requirements.

04

Deploy & Monitor

Production deployment on cloud or on-prem, with full observability, drift detection, and retraining pipelines.

LLM Pipeline
📄
Data Ingestion
PDFs, DBs, APIs → Vector Store
🔍
RAG Retrieval
Semantic search + re-ranking
🧠
Fine-tuned LLM
Distilled + Quantized model
🚀
Production API
<100ms · Monitored · Scalable
60%
Average Efficiency Gain
1M+
Conversations Automated Monthly
98.2%
Average CSAT Score
150+
Enterprise Deployments

Works With Your Stack

Pre-built connectors for the tools your team already uses. Custom integrations available for any platform.

WhatsApp
Instagram
Telegram
Salesforce
HubSpot
Twilio
Exotel
Zoho CRM
Shopify
Slack
Freshdesk
Custom API

Real Results, Real Businesses

From fintech giants to growing e-commerce brands — see how Genovance AI drives measurable outcomes.

Banking · Voice Bot

National Bank Automates 80% of Inbound Support Calls

A leading private bank deployed Genovance's AI voice bot across their IVR infrastructure. The bot handles balance inquiries, transaction disputes, loan status, and card blocking — 24/7, in 6 languages, with seamless agent escalation.

80%
Calls Automated
₹2.1Cr
Annual Savings
4.8/5
CSAT Score
E-Commerce · Chat Bot

D2C Brand Drives 32% Conversion Lift via WhatsApp AI

A fast-growing D2C skincare brand integrated Genovance's WhatsApp AI for product discovery, personalized recommendations, and post-purchase support. The bot recovered 40% of abandoned carts through intelligent follow-up sequences.

32%
Conversion Lift
40%
Cart Recovery
3.2x
ROI in 90 Days
Healthcare · LLM + RAG

Hospital Network Deploys HIPAA-Compliant Medical Knowledge AI

A 12-hospital network needed doctors to instantly query clinical guidelines, drug interactions, and patient records. We built a RAG system on their EMR + 50,000 clinical documents, fine-tuned on medical terminology and compliant with data residency requirements.

65%
Research Time Saved
<2s
Query Response
100%
On-Prem & Compliant
Manufacturing · Distillation + Quant

Factory Floor AI Assistant Runs on Edge Hardware

A global manufacturer needed an LLM-powered assistant for maintenance technicians on the factory floor — with no internet. We distilled a 70B model into a 7B domain expert, quantized to INT4, deployable on a laptop with no cloud dependency.

10x
Smaller Model
47%
Less Downtime
$0
Cloud Cost

Frequently Asked Questions

How long does it take to deploy a Voice Bot or Chat Bot?
+
A standard Voice Bot or Chat Bot deployment takes 2–4 weeks from discovery to go-live. Complex multi-channel deployments with deep CRM integrations may take 6–8 weeks. We follow a sprint-based process with weekly check-ins and staging demos.
Do the bots support Indian regional languages?
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Yes. Our Voice Bot supports Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, and Gujarati among others — with dialect-aware STT models. The Chat Bot supports text in all major Indian and global languages via multilingual LLMs.
What's the difference between RAG and fine-tuning?
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RAG (Retrieval-Augmented Generation) lets the model dynamically fetch relevant information from your documents at query time — great for frequently updated knowledge bases. Fine-tuning trains the model's weights on your data — better for style, tone, and domain-specific reasoning. We often combine both for best results.
Can the AI be deployed on-premises for data privacy?
+
Absolutely. For regulated industries like banking, healthcare, and government, we offer fully on-premises deployments with no data leaving your infrastructure. We support deployment on bare metal, private cloud (AWS/GCP/Azure VPC), and air-gapped environments.
How do you handle cases the AI can't resolve?
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Both the Voice Bot and Chat Bot have intelligent escalation logic. When confidence scores fall below a threshold or the user requests a human, the system gracefully hands off to a live agent — with full conversation context transferred so the agent doesn't start from scratch.
What models do you use for LLM services?
+
We are model-agnostic. We work with open-source models (Llama 3, Mistral, Gemma, Phi-3) for on-prem/cost-sensitive deployments, and with frontier models (GPT-4o, Claude 3.5, Gemini 1.5) via API for highest accuracy use cases. The right model is chosen based on your use case, budget, and data privacy requirements.

Ready to Deploy AI
That Actually Works?

Schedule a 30-minute demo call. We'll show you a live Voice Bot and Chat Bot demo specific to your industry — no sales pitch, just the technology.

Let's Start the Conversation

Reach out to discuss your AI requirements. Our team will respond within 24 hours.

📍
Address
Balewadi, Pune – 411045
📞
✉️
What to expect
01We respond within 24 business hours
0230-min discovery call with our AI engineers
03Live product demo tailored to your industry
04Custom proposal with timeline and pricing

Send Us a Message